Ethical channel

In accordance with and protected by Law 2/2023 JUAN FORNÉS FORNÉS, S.A. provides interested parties with a communication channel for receiving information, regarding:

Actions or omissions that could amount to a criminal or serious or very serious administrative offense.
Actions or omissions that could amount to breaches of European Union law, as specified in Article 2.1.a).
Violations of labour law, concerning workplace safety and health.

The communication channel is also set up to receive information that indicates a violation of current legal regulations, as well as to receive any inquiries, grievances, or recommendations concerning Compliance matters.

The communications will be received and handled by a solicitor from the Monfort and Bonell Law Firm (Responsible Body for the Channel - Compliance Officer Role), in cooperation with the Compliance Officer and HR Manager of JUAN FORNÉS FORNÉS, S.A., and supervised by the Director of the Labour Department at the Monfort and Bonell Law Firm (Governance Entity Role).

If you suspect that any of the individuals who are set to receive your report (either the Responsible Body for the Channel or the Governance Body) is complicit or implicated in the reported incidents, you have the option to withhold the communication from that body, thus excluding them from the handling and investigation process.

JUAN FORNÉS FORNÉS, S.A. unequivocally forbids any retaliatory actions, including threats or attempts at retaliation, against individuals who make a report as outlined in the law.

We guarantee the highest level of confidentiality and anonymity in the investigation of received information, ensuring that they are treated objectively, impartially, and transparently. We adhere to personal data protection regulations and comply with Law 2/2023, dated 20th February, which governs the protection of individuals reporting regulatory violations and the fight against corruption, as well as Directive (EU) 2019/1937 of the European Parliament and Council, dated 23rd October 2019, concerning the protection of individuals reporting violations of Union law.

The informant's identity will be kept strictly confidential at all times and will not be shared with the individuals mentioned in the reported incidents or with unauthorised third parties.

When filling out the forms, please consider the following rules:

Ensure that the information provided is accurate.
Make communications in good faith.
Avoid sharing personal data of unrelated third parties.
Do not share personal data falling under special categories (such as health, ideology, trade union membership, religion, sexual orientation, beliefs, racial or ethnic origin, etc., as per Article 9 of LOPDGDD).

An informant who, in bad faith, submits a communication that is clearly baseless or malicious with the intention of causing unjustified harm may be subject to appropriate measures or, if necessary, may be reported to the competent authorities for the initiation of proceedings that may be warranted.

Once the relevant form is filled out, ÉticoAldía will generate a receipt acknowledgment that you can either print or "save as a PDF”.

For more information on the general principles of information management procedures and the use of the channel, you can refer to the following documents:

Communications can also be conducted externally through external information channels directed towards the competent authorities, and when necessary, towards institutions, bodies, or agencies of the European Union.

These channels can be:

Independent Authority for Whistleblower Protection (A.A.I.).
Before the relevant regional authorities or bodies.
Public Prosecutor's Office.
European Public Prosecutor's Office, in the event the incidents affect the financial interests of the European Union.
State Law Enforcement Agencies.
Valencia Anti-Fraud Agency.
Other competent organizations.

To file a report or communication: Click here

To check the status of your report or communication: Click here

Customers, suppliers, or other interested parties wishing to make suggestions, complaints, or claims regarding our products or services can continue to do so through https://masymas.com/en/customer-service/contact.html or via email at contacta.masymas@fornes.net.

Furthermore, JUAN FORNÉS FORNÉS, S.A. has a system in place to prevent and, if necessary, detect the commission of crimes within the company. All employees, collaborators, suppliers, customers, and other interested parties can access the content of the Ethical and Conduct Code by referring to the following document: Code of Ethics and Conduct.